Billing

Plans, payment methods, invoicing, and subscription management

Plans & Pricing

Lane Command is priced per dealership rooftop with volume discounts for dealer groups. All plans include LANE AI voice, SMS, email recovery, CRM integration, and analytics. Contact our team for a custom quote tailored to your store size and volume.

Single Store

One rooftop, all core recovery workflows, standard support

Dealer Group

Multiple rooftops, centralized analytics, dedicated CSM

Enterprise

Custom integrations, white-label options, SLA guarantee, priority support

Custom Pricing: All pricing is custom-quoted based on dealership size, lead volume, and channels. Contact our team to get a tailored proposal.

Payment Methods

Credit / Debit Card

Visa, Mastercard, Amex, Discover
Auto-charged monthly or annually
Stored securely via Stripe

ACH / Bank Transfer

US bank accounts only
Net-30 payment terms available
Required for annual contracts over $10k

Wire Transfer

Available for enterprise accounts
International payments accepted
FX handled automatically

Purchase Orders

Available for enterprise & dealer groups
Net-30 / Net-60 terms
Requires credit approval

Invoicing & Receipts

Where can I find my invoices?

Navigate to Settings → Billing → Invoices. All invoices are available as PDF downloads, searchable by date range.

When is billing processed?

Monthly plans bill on your account anniversary date. Annual plans bill upfront. Usage-based overages are calculated at month end.

Can I change my billing contact?

Yes. Go to Settings → Billing → Billing Contact to update the email address that receives invoices and payment receipts.

What happens if a payment fails?

We retry failed payments 3 times over 7 days. Your dedicated CSM will also reach out. Accounts are not suspended without prior notice.