Platform Overview

The command center for dealership revenue recovery.

Lane Command unifies autonomous AI voice, SMS, email, CRM-ready workflows, appointment booking, and revenue attribution into one platform built for modern dealerships.

< 2min

Time to first AI outreach

24/7

Always-on coverage

3ch

Voice + SMS + Email

100%

Autonomous follow-up

Platform Modules

Every recovery channel in one platform.

LANE AI Voice

Human-sounding autonomous voice calls — 24/7

LANE AI makes and receives calls on behalf of your dealership, handling the full recovery workflow: missed leads, cold CRM reactivation, appointment booking, service follow-up, and live handoffs to your team.

Capabilities

Missed internet lead recovery
Cold CRM reactivation calls
No-show appointment follow-up
After-hours inquiry capture
Live transfer to sales rep
CRM-ready call summaries
DNC/TCPA-aware workflows
Multi-language support

Recovery Coverage

Every department. Every opportunity.

Sales Recovery

Recover the sales opportunities your store already paid for.

Every missed lead, cold CRM entry, and no-show represents gross profit already invested.

Missed internet leads
Missed inbound calls
Cold CRM prospects
No-show appointments
Trade-in follow-up
Finance application follow-up
Inventory match opportunities
Unworked BDC opportunities

Service Recovery

Turn fixed ops leakage into booked service revenue.

Your service drive generates recoverable revenue every day. LANE AI systematically brings it back.

Declined service follow-up
Missed service appointments
Recall outreach
Overdue maintenance
Inactive customer reactivation
Service loyalty campaigns
Advisor handoff workflows
Dormant service customer recovery

Full Platform

Everything your revenue recovery operation needs.

AI Voice Calls

Autonomous outbound and inbound call handling with natural conversation and live transfer.

SMS Sequences

Coordinated text follow-up with behavioral triggers and opt-out compliance built in.

Email Campaigns

Vehicle-specific, personalized email sequences that warm cold leads and re-engage service customers.

Appointment Booking

LANE AI qualifies, books, confirms, and reschedules appointments directly in your CRM calendar.

CRM Integration

Bi-directional sync with VinSolutions, Elead, DealerSocket, and more. Outcomes logged automatically.

Revenue Attribution

Track recovered opportunities from first outreach through booked appointment and closed deal.

Multi-Rooftop Reporting

Group-level visibility with store-level drill-down for dealer groups managing multiple locations.

TCPA/DNC Compliance

Built-in opt-out handling, DNC list checks, and consent-aware outreach across every channel.

Workflow Automation

Custom follow-up rules, escalation triggers, and handoff workflows designed around your store's process.