LIVELANE AI is live — autonomous voice, SMS, and email revenue recovery built for dealerships.LANE AI is live for dealerships.
User management, SSO, audit logs, and compliance settings
Manage team access with granular role-based permissions. Navigate to Settings → Users & Roles to add, edit, or deactivate users.
| Role | Access Level | Can Manage |
|---|---|---|
| Super Admin | Full access | Everything including billing & security |
| Admin | Platform-wide | Workflows, team members, integrations |
| Manager | Team scope | Create/edit workflows, view all data |
| Analyst | Read-only | View & export reports only |
| Developer | API scope | API keys, webhooks, developer settings |
Lane Command supports SAML 2.0 and OAuth 2.0 for enterprise SSO. Supported identity providers include Okta, Azure Active Directory, Google Workspace, OneLogin, and any custom SAML 2.0 provider.
Navigate to Settings → Security → SSO Configuration
Select your identity provider and upload IdP metadata XML
Download Lane Command SP metadata for your IdP configuration
Enable JIT provisioning to auto-create accounts on first login
Test in sandbox mode before enabling for production
TCPA Compliance
Built-in consent management, opt-out sync, and calling hours enforcement. Suppression lists updated in real time.
Data Encryption
AES-256 at rest, TLS 1.3 in transit. Data stored in SOC 2 Type II certified infrastructure.
GDPR / CCPA
Configurable consent flags, data subject request workflows, right-to-delete automation, and DPA available.
Audit Logs
Immutable audit trail for all user actions, data exports, integration changes, and workflow modifications.
Data Retention
Default 24-month retention, configurable per record type. Automated purge schedules for compliance.
Access Controls
IP allowlisting, session timeout controls, forced MFA for admin roles, and device management.